The Charm Brighton Boutique Hotel & Spa Exterior photo A cushionThe Charm Brighton Boutique Hotel & Spa Exterior photo A bedroom at the hotelThe Charm Brighton Boutique Hotel & Spa Exterior photo A bedroom at The Old Ship Hotel
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From154US$ /night
Check-in
18Jun2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

20-21 New Steine, Brighton, United Kingdom
Perfect
9.0
9.4
/10
4.5
4.7
/5

Boutique Grade II listed hotel, 5-minute walk from Brighton Palace Pier

Accommodation & Amenities

The Charm Brighton Boutique Hotel & Spa occupies a recently refurbished grade II listed building in Kemptown. Each room provides a flat-screen TV, a private bathroom, and some rooms include a seating area with sea views. Guests receive complimentary breakfast with a diverse buffet and gluten-free options, plus access to on-site luggage storage before check-in or after checkout.

Spa & Wellness

The hotel's spa centre offers hot tub access, massage treatments, and facial treatments provided by therapist Ami, who receives top ratings from guests. Separate beauty salon services are available on-site for an additional fee. The spa area includes a hot tub in the garden, booked separately, and has been described by guests as a 'hidden gem' for relaxation.

Location & Surroundings

The hotel sits a 5-minute walk from Brighton's Palace Pier and seafront, with the beach 1 minute away. Designer shops, bars, restaurants, and galleries are in the immediate Kemptown area. The Royal Pavilion, Sea Life Brighton, and The Lanes are all within a 10-minute walking distance.

Services & Guest Experience

Staff provide 24-hour security, key card access, and express check-in/check-out, with CCTV in common areas and outside the property. Guests report that the team regularly helps with parking maps, carries luggage to rooms, and arranges special-occasion touches such as rose petals on the bed. The hotel offers a safe deposit box, daily housekeeping, and non-smoking rooms throughout.

Family & Group Stays

The hotel offers family suites in the basement with separate sleeping areas and TVs for children, as noted by guest reviews. A children's menu is available for room service, and the reception provides maps for nearby family-friendly attractions. Breakfast includes a cooked and continental buffet, with staff accommodating special dietary requests such as gluten-free options.

Highlights

Location: 5 min from Palace Pier and seafront

Spa: Hot tub, massages & facial treatments by therapist Ami

Accommodation: Grade II listed building with sea view rooms

Services: Complimentary breakfast, luggage storage, 24-hour security

Extras: Personalised special-occasion touches (rose petals, cards)

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Select your room type

The Charm Brighton Boutique Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Family Attic Room
2 persons
240 sq. feet 
1 Single Bed or 1 Double Bed
Shower
Heating
Luxury Double Sea view
2 persons
230 sq. feet 
1 King-size bed
Shower
Heating
King Suite Sea View Balcony
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Family Suite Basement
2 persons
455 sq. feet 
1 King-size bed
Shower
Coffee machine
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Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping

Dining

  • In-room breakfast

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Spa & wellness centre
  • Jacuzzi
  • Full body massage

Room features

  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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The Charm Brighton Boutique Hotel & Spa Location

20-21 New Steine, Brighton, United Kingdom
Map view
20-21 New Steine, Brighton, United Kingdom
Nearby
Aquarium
SEA LIFE Brighton
1300 ft
Beach
Brighton Beach
1800 ft
Museum
Old Police Cells Museum
2000 ft
Madeira Drive
Brighton Wheel
800 ft
Gallery
Zorian Artworks
1900 ft
Restaurants
Anatolia Cuisine
200 ft
51 St. James's Street
New Steine Restaurant
400 ft
New Steine Hotel 10 - 11 New Steine
The Corner
300 ft
56/58 St. James's Street
Al Forno Pizzeria
300 ft
78 Saint James's Street
La Vendimia
200 ft
81-82 St. James's Street
Sawadee Thai Restaurant
400 ft
87 St James Street
Shortt's Bar Brighton
300 ft
46 St. James's Street
Pavel
400 ft
40 St. James's Street
The Ranelagh
600 ft
2 High Street
Carnaby Street Bar
2300 ft
6/8 Madeira Drive
Getting around
City Centre
Brighton11 min  ·  3000 ft
Airports
London Gatwick (LGW)66 min  ·  27.3 mi
Southampton (SOU)160 min  ·  66.0 mi
Train
Brighton railway station15 min  ·  4000 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
You can start your day with a full breakfast, which costs GBP15 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Hungarian, Romanian, Polish, Slovak, Vietnamese
Number of rooms:
31
Former name
Urban House

Reviews and Ratings

Feedback about The Charm Brighton Boutique Hotel & Spa from previous guests about their experience.
Review score
Based on 1803 verified reviews
9.1/10
Perfect
96%
Recommend
Breakfast
9.0/10
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
8.7/10
Location
9.5/10
Paid Wi-Fi
8.9/10
Staff
9.5/10
Value for money
9.0/10
Guest reviews
based on 3155 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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